If the menu doesn’t appear, you can create Windows 10 installation media, boot from it, and then select the “Repair your computer” option. Select Troubleshoot > Advanced Options > Startup Repair if you see an advanced boot options menu. An advanced boot options menu is supposed to appear when Windows doesn’t boot properly. You can often use the Startup Repair tool to fix Windows. Restarting your computer may not have even caused the problem-your computer may have gotten stuck at the “Getting Windows ready” message because the Windows operating system already had an error. However, if your PC still doesn’t start properly, you have another system problem. From here, you can either choose to keep or delete your files. Open Troubleshoot in the Windows Recovery Environment Then, click on Advanced Options. In the Recovery Environment, select Troubleshoot. This will boot the PC into the Windows Recovery Environment. Simply restarting your computer should fix the problem. Click on Restart while holding the Shift key. How to Repair Windows If It’s Not Working Properly RELATED: What's the Best Way to Back Up My Computer? We recommend always having backups of your important personal files, just in case. However, if the update process is actually frozen, performing a hard shut down is the only thing you can do. Warning: While we’ve successfully tested this process, there are no guarantees that your Windows operating system will work properly after you perform a hard shut down.
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